Customer Testimonials
Great service as usual. On time, without a hitch. Thank you Rob and service staff for your repair of an oil leak and confidence in the repair.
Awesome service . Everyone has a smile on their face and is honest . Love the cashier ! Would recommend !
I can’t say enough about the salesmen Tom Ostrow. He was very knowledgeable about the car and the dealership. I would buy another car from him in the future.
Had a great experience at the dealership especially Tom Ostrow, he was very helpful and responsive to want I wanted. He found the exact I was looking for in a timely manner.
Great buying experience with Reichert Chevrolet, and my salesman Joe Stoddard! I wanted a specific color for my 2020 Equinox, and they made sure I got what I wanted! They located the car I wanted in another state, and went and got it for me! Joe is a great salesman - very knowledgeable and patient explaining my options, and then took the time to show me how the car's features work at time of delivery. I'm not very "techy" so I very much appreciated him helping me link my phone to Bluetooth, etc. The whole buying/delivery ...
This is now the third vehicle we have purchased from Reichert and must say that all three experiences were pleasant. Who enjoys buying a car anymore? Salesmen are pushy and just want to pressure you to make a sale. Always feeling like you are going to get the short end of the stick before you even get there. Sure, You bet! This is me. All it takes is one bad deal to give you a bad taste for car dealers, and I have had that deal! This is why I have purchased my last three cars from this dealer. Pleasant ...
Probably the best vehicle purchasing experience I’ve had (and I’ve had a lot). No pressure and very accommodating to my unusual situation. Would not hesitate to recommend or purchase from them again.
I began my search in August, worked with another company for the past few trucks. it was a struggle to get them to send me an email, and didn't work on getting my business. I walked in just to inquire on pricing, and Tom took care of me on two trade - ins with an offer that was very fair. I am pleased with the service, the communication and the hard work, and follow up with Reichert in Woodstock.
Called about a 2008 BMW X5, but was not able to get to the dealership that day. Tom and the team worked with me and my work schedule to ensure that I could get out there and test drive it. Made the purchase on Saturday, and was absolutely blown away with the knowledge and service they provided. Highly recommend!!!
Tom and staff where awesome to deal with....... straight and no pressure sale. No hidden fees, no surprises at the final signing. Easy car buying experience
We contacted them looking for a vehicle without knowing exactly what we wanted. Tom worked with us over the phone and in person by listening to what we wanted in a car and was able to find us a few that fit our list. We test drove them and worked with Tom and Jim to finish the sale. Great, personable people who who we felt went the extra mile to help us get the car we wanted.
Had a great buying experience on my new (used) 2015 Malibu. Low key sales, good trade-in amount, and Tom Ostrow went through all information on new car. So much different from previous experiences.
My questions were answered so I understood what I needed in a car. Very good people to work with. Have enjoyed my new car. Will be doing business with the dealer again.
My husband and I have bought our cars at Reichert in Woodstock for about 15 years. The team at Reichert got us into a great vehicle. We appreciate all of the help and patience !
After going to several local dealerships and getting the run around, I took a chance on Reichert. They took care of all of the paperwork and had it ready for me to sign when I got there. I was in and out under 30 minutes with my new Buick Enclave. I truly appreciate that they respected my time and didn't make me sit there for hours with my 3 kiddos! Great experience and the staff was friendly, knowledgeable and professional. Tim Yurs was my salesperson and I will be back again. It was worth the hour drive.
We were so pleased with our visit to Reichert! We were delightfully surprised that we were NOT given a high pressure sales pitch or treated as a potential dollar sign. We sat down with their representative, Jim Wagner, who truly listened to what we were looking for -- and to what we were willing to spend. Even the financing was perfectly painless, thanks to their business mgr., Jim Sheppard. The entire process was conducted in a relaxed and genuinely friendly atmosphere, and we now have our ideal car. My husband and I would recommend the Reichert Chevy/Buick dealership to ...
Even thou I didn't purchase a Chevy from this dealership(bough a Ford Escape) the service was phenomenal Tom Ostrow was very helpful, respectful and trustworthy. He showed me the vehicle and then he went with me and my mother for the test drive since we are not from this area, loved the car. I liked Reicher Chevrolet because they have a very welcoming attitude, not like other dealerships where they are cold with their customer ...... I felt like I was family. THANK YOU
Tom O was very understanding and helpful. I told him what I wanted and just wanted to see what my options were and I ended walking out with a 2011 Kia Sorento No hassle In and out Great experience!!!
My computer system would not sync with my phone. Even though I did not purchase my vehicle from this dealership, Tim Yurs took his time to show me features on my car and correct my problem. I will definitely be back to see Tim for all my future automotive needs. Thank you Tim!
Very helpful and nice staff found my car in no time. Great dealership! If u need a new car go to reichert chevy n Buick!
I was very pleased with everyone I dealt with during my purchase of my 2016 Chevy Equinox (used). I was starting to seriously consider replacing my 2007 Equinox and checking out several dealers. All promised they had a new 2016 "just waiting for me". Reichert sent me an email that while they did not have a new 2016 available, they did have a used 2016 that might fit the bill. I got to the dealership right around 6pm ( they close at 7), just to check it out. Decided to buy it and Charlie (sales) Dave (sales manager) and Jim (finance) worked very late so ...
Tim Yurs is a Great Salesman. I went in looking for a new Encore, Tim the salesman showed me the New Buick Envision. I loved it. He was very mindful in showing me how everything worked. I highly recommend Tim. the service I got was second to none I will be sending all my friends to go and see him.
I went in to look at a used Tahoe. Tim the sales man was kind helped answer all my questions and helped me get into the vehicle I wanted. They have a customer for life.
I was greeted by Tim Yurs, who helped me with my new car process. He was awesome and made me feel at ease. The atmosphere at the dealership was relaxed and comfortable, making this experience a lot less overwhelming.
Tom Ostrow was a very nice gentleman to work with. The first time we visited, they really didn't have anything we wanted. He called us the next week asking us to come and look at a Buick lacrosse Super. It was exactly what I wanted. He made sure everything about the car was perfect. He made buying a car a very nice experience. Thanks Tom.
We have been dealing with Tom Ostrow over the past 15 years. We have always been able to rely on him for great service. Out of three dealerships, he was the only one that replied to us within 24hrs. He not only replied, but found us a car that met our requirements within 48hrs. Thank you Tom for making our car buying experience painless.
Walked into reichert's and was meet with Tom Oscrow,who asked if he could help my daughter and i. We explained what we were looking for and was,quickly lead to the Chevy Trax which I purchased. Tom was friendly , well knowledged, showed us all aspects of the,Trax. Let us take one for a,ride. Tom threw,a joke joke in here and their to calm my nerveousness. All in all a,good experience.
We stopped in at 7pm closing time. Was approached by Tom Ostrow. He was very nice and stayed after closing to show us a Black Ops pick up truck. He was very detailed about all the options it has. He was a pleasure doing business with. Not the typical pushy salesman. I highly recommend seeing Tom! Everyone else at dealership were very nice and pleasant to us! We will be back!!
I went in looking for a car for my son. They helped me find what we were looking for, then gave us a great price.
My husband and I have always bought ALL of our vehicles at Reichert and had them all serviced there as well. They are so professional. No price haggling back and forth. Gave us a fantastic deal on our 16 Tahoe. Even though they didn't have the exact one in stock we were looking for, they went all the way to Ohio to trailer it back for us! They went above and beyond for us and always have. Highly recommend
I purchased a 2016 Camaro from Reichert Chevrolet Buick sales in Woodstock Illinois in June 2016. I have purchased quite a few new cars in my life but this was the most pleasant and easiest car I've bought. There was no pressure, dishonesty or untrustworthyness in the part of my salesman, Tom Ostrow, Dave, the manager or Jim the finance man. I feel like I got a very fair price on the vehicle I bought and for my trade. I would whole heartedly recommend this dealership to anyone wishing to buy a Chevy car, truck ,GMC, or Buick. You won't ...
James Sheppard @ Reichert Chevrolet found me the Tahoe I was looking for at a price I could live with. He was helpful, honest, and efficient. I have been a customer of Reichert Chevrolet for years and have purchased several vehicles from them and always have been treated fairly.
Very friendly AND professional. Second vehicle I have purchased from Reichert. Very pleased all around. I have and will continue recommend this dealer to friends and family
Purchased my 2013 Passat from Reichert. Josh was friendly, professional and made the process go very smoothly. Their market based pricing made me confident I was getting a fair price. Very pleased with my experience.
I found my 2015 Chevy Impala 2LT that I was looking for on cars.com and it was at Reichert Chevy Buick. I called them and the salesmen that I spoke with was Tom Ostrow. He was very down to earth and also a no pressure salesmen. I told him the car that I was interested in and Tom did everything that I asked of him including sending me the Carfax. I drove over 300 miles to check it out and it was just as Tom described (Beautiful!) I have purchased many brand new cars. Chrysler, Ford and GM but this was ...
Walking into the dealership I did not even expect to walk out with anything (especially not a brand new car!), I went in for information because I knew I'd need to be getting a car soon. But the staff and especially Tom, who helped me, were so courteous and knowledgeable that I immediately felt comfortable and in good hands. I knew that this was the right place to be and it didn't take long for me to see that I was making the right decision on my car. Every single step of the way, even after I was ...
Personally I had never previously bought a new car, or purchased a car from a dealership. When I contacted Reichert Chevrolet Buick, the made an appoint with me and worked around my very odd work schedule also advised me of someone who would take care of me so I went in not feeling so green. I had the pleasure of working with Tom Ostrow one on one, who listened to what I was looking for and had offered all options on the cars i was looking for. After working with Tom to identify a vehicle that fit well into what ...
The experience was very comfortable from the beginning of the process to the end. We were greeted right away and asked if we needed any help. We explained our situation and why we were looking for a new vehicle. Tom O our sales consultant immediately explained why our Chevy Equinox would be the perfect choice for our future. The process of buying was simple and explained in full detail. After the purchase, Tom O spent a great deal of time explaining all the fun and exciting technology and made sure I was comfortable with every aspect! It was truly a ...
Tom Ostrow, knew the cars. Truly helped us from beginning to end in our purchase. He went over and above in working with us. I have been telling people of our great experience at Reichert Chevrolet Buick Inc. Everyone from the office gals, service guys, to the managers were pleasant and helpful. Thanks you so much!!
Bought a new Silverado. After quibbling over the internet pricing, (a little misleading) they ended up giving me a fair deal and an absolutely excellent trade in price. This is my first GM product, if I become a GM convert, this will be my dealer of choice. Great buying experience.
This was by far the best experience I have had purchasing a new vechical! I will definitely use this dealership again! Everyone was so nice and helpful and made me feel so comfortable in my decision! The kind of service you get here is so much better than you would at a big dealership! I worked with josh and tony and I will recommend them to all my friends! Thanks guys!
Our salesperson, Charlie Amrich, was both easy going and very knowledgeable. He was patient as we did our research. Dave Shorts gave us a fair appraisal for our trade.
Very nice dealership to work. Jim Shppard was our sales person, and he worked very hard to find a way to help us find a deal within our price range. Everyone at the dealership from the GM to the Finance Manager was very friendly & easy to work with. First car we have purchased from them, and we will definitely go back!
This is my second time at this peticular dealership. The experience has been very pleasant. I am completely satisfied with the whole experience .Allen Stensland.
Charlie provided great customer service. Reichart gave me $500 more for my trade in than Lou Bachrodt in Rockford. Reichert beat the price on the same car with more options. They also beat the interest rate from my banks auto loan by 4%. Excellent experience. I will be a repeat customer.
I purchased a new Silverado from Reichert and it was the best car buying experience I have ever had. Mike K. took the time to understand what I was looking for and helped me select the right truck. Then the finance person Joe was able to get me a great rate and help protect me from further expenses down the road. Overall it was a 10+ on my scale!!! I would recommend working with these two to anyone that is looking for a Chevy or Buick or even a used car!!!